How we handle your data

Your strategies stay yours

The specific block/parameter combinations that make up your strategies are visible to the Platform for legitimate operational purposes only: customer support, safety monitoring, fraud and abuse detection, and powering features that show us how many armed strategies use a piece of logic before we change it.

• We do not sell your strategy configurations, use them for any purpose beyond the above, or share them with any other user.
• We do not feed your strategy data into any shared or pooled-learning feature without separate, explicit legal clearance for that specific feature, obtained independently of this policy.

Broker and payment details

• Broker API credentials are encrypted at rest using industry-standard encryption and are never stored or logged in plaintext.
• Your card details go to Stripe, not to us; we never see or store a full card number.
• If the business ever ceases operating or is sold to a successor entity, your connected broker credentials will be deleted, not transferred, under any circumstances.

Access and tracking

• Access to user data is controlled by row-level access policies at the database level, not merely hidden by the interface.
• We do not sell personal data to any third party, we do not use your data for third-party advertising, and we run no third-party analytics or tracking.
• We use no advertising, analytics or tracking cookies, and we do not track you across other websites.

Your control

You can ask what personal data we hold, ask us to correct it, request a portable copy, object to or restrict processing, and request deletion subject to any legal retention requirement.

To exercise any of these rights, contact info@mithos.co.uk. We respond within one month.